Refund policy

The policy

If it doesn’t work for you, ask within 30 days and you’ll be refunded. You don’t need a reason, and there’s no form to fill in or anything to prove.

Your email asking for the refund is enough, and it will be honored.

How to ask

Email dmoore@dwmmholdings.com from the address you bought with, or include the Stripe receipt number. One sentence is enough. You don't have to explain what went wrong, and nobody will ask.

Refunds go back to your original payment method through Stripe. How long the money takes to show up depends on your bank, but a few business days is typical.

Write to dmoore@dwmmholdings.com. Include the product name and a short description. Please don’t send credentials or other sensitive information by email.

What happens to the license

A refund ends your license to use League Lens.

A refund switches the key off, so it can’t activate another server. A server it already activated keeps its license, because the license lives on the Mac and nothing calls home to check it. Removing it from that Mac is on your honor.

After the refund window

After 30 days, the sale is final under this policy. But if League Lens is broken and it's our fault, email anyway. A defect is still a defect after the window closes.

Your legal rights

Nothing in this policy limits any right you have under consumer law where you live, including any legal right to cancel or withdraw. If the law gives you more than this policy does, the law applies.